Returns and Refunds

RETURNS & REFUNDS

Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

 

Refund requirements

The following criteria must be met to qualify for a refund:

Product is defective

Product is not as described

Product must be unopened

Product must be in original packaging

Product must be unused

Product must not be damaged

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

 

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

 

Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

 

Shipping items

You will need to attach a pre-paid return shipping label to the package and mail it to the address on the shipping label. You will not need to pay for shipping.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found to us be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund.

 

Contacting us

If you have any questions about this Policy, please contact us.

This document was last updated on July 7th 2024.